Location: Tennant Creek and the surrounding Barkly region
Job Title: Client Support Officer – Men’s Clinic
Special Measures: Male Identified Position.
Special Measures: Aboriginal & Torres Strait Islander Identified Position.
Classification: Health Care Administration
Employment Conditions: Full Time Contract
Salary: $54,998 - $59,108per annum.
Generous salary packaging: $15,899.94p/a
Professional development incentive: Allowance of $1,300p/a
Employment Type: Full Time
Reports to: Operational Health Services Manager
Employee access to Medical Services: Free Prescriptions
Amazing further benefits including 6 weeks annual leave, free gym membership, free general dentistry and Remote retention allowance of $750!
Exciting opportunity for a full time Client Support Officer (Male & ATSI Identified), based in Tennant Creek.
Join this community-based organisation and make a genuine difference to our community!
This is a Rewarding role where you will truly make a difference in the lives of our Community, providing the chance to experience real job satisfaction every day and play an important role in Anyinginyi’s drive to be a Provider of High Quality Holistic Primary Health Care services to the Aboriginal communities of the Barkly region in a Culturally responsive way - don't miss out!
You will be joining a friendly and professional team, where you will receive personal and professional development opportunities from an employer who wants to provide optimum working conditions!
Anyinginyi Health Aboriginal Corporation (AHAC) is a multi-disciplinary organisation which provides primary health care services to the Aboriginal people of Tennant Creek and the surrounding Barkly region, dedicated to ‘Closing the Gap’ in Aboriginal health within remote Australia.
Anyinginyi consists of five different sections (Health Services, Business Services, Public Health Unit, Sports and Recreation, and Piliyintinji-Ki Stronger Families) which allow them to have a holistic approach to health ensuring that clients' physical and emotional health and wellbeing is given the utmost priority.
Anyinginyi's mission is to be a provider of high quality holistic primary health care services featuring prevention and treatment in the Barkly region in a culturally responsive way.
About the Tennant Creek region
Year-round blue skies, stunning landscapes and vibrant, diverse and warm communities - that's life in the Northern Territory! Only a short flight from most Australian cities, Tennant Creek is not just a must-see destination renowned for its individual identity and rich cultural heritage but is a remarkable community to set up home in!
As a small regional centre, Tennant Creek does not have the facilities one would find in larger country towns like Katherine or Alice Springs however it does provide for all the basics that most people require. There is a supermarket similar to a large IGA store, Post Office, clothing and furniture stores, Pharmacy, Newsagent, two banks (ANZ & Westpac), restaurants and coffee shops, four hotels/motels, and a delicatessen. It also has sporting facilities (e.g. swimming pool, basketball courts, tennis court, football ground, car racing track), and several tourists attractions within easy reach Like our Beautiful Lake Mary Ann!
About the Role
The Client Support Officer predominately works in the Men’s Centre to provide culturally appropriate and efficient administration services to all clients. This position works closely with the Operational Health Services Manager in ensuring continuous improvement in the areas of administration and client services.
More specifically, some of your duties will include (but will not be limited to):
- Undertake administrative duties as directed in accordance with Centre services and organisational expectations
- Provide temporary/short term support to the Medicare, Patient Travel, and Specialist Clinic Officer positions at the direction of the Operational Health Services Manager.
- Contribute to the identification and management of risk or potential risk to clients to reduce immediate concerns.
- Actively contribute to a professional and culturally safe work environment.
- Contribute to the continuous improvement of systems and processes, including work health and safety, to ensure programs and services meet professional and industry standards.
- Uphold the vision, mission and priorities of the organisation as determined by the Board of Directors and outlined in its Strategic Plan.
- Adhere to Anyinginyi Health policies and procedures.
- Always maintain confidentiality.
- Participate in staff training and development, organisation-wide, site-based team meetings, collaborative planning activities and other meetings or activities relevant to this position.
To be considered for this position, you must maintain Respect for Traditional Culture and acquire the ability to communicate effectively and sensitively with our Aboriginal clients, as the Client Support Officer will be our first point of contact when our male clients present to our Men’s Clinic.
Please note this position is both a Male identified position & a Aboriginal & Torres Strait Islander Identified position so you must be an Aboriginal or Torres Strait Islander Male to apply for this role.
Previous experience or qualifications will be highly regarded but is not mandatory.
Please note: A National Police Clearance and Ochre Card (NT Working with Children’s) card obtainment is a requirement prior to commencement in this role. Please refer to NT Safe for further information.
Applications must be submitted by 25 June 2021 via online portal or internally.
All applications must include the following for consideration:
- Cover Letter addressing the Selection Criteria, and
- Current Resume (CV)
If you meet the above criteria and you’re interested in contributing to an organisation where you can really make a difference in our local community, we want to hear from you!
No recruitment agencies please